∞Tangelo

I’ve had several very interesting interactions with my service providers over the last year. Honestly, I wish I didn’t have to call them, tweet them or or do otherwise to ask about my service. I think that in general, the less you call your service provider to get support, the better the service is and therefore the customer service gets better since companies can concentrate on rewarding their customers. This is something very few companies do and to my surprise, Citibank did it this year. They actually made me feel like they actually care by giving me a better interest rate and actively calling me to congratulate me on my outstanding payment record.